Mastercard FAQs

Frequently Asked Questions

1) Mastercard World Elite

What is the benefit?: Eligible Mastercard World Elite cardholders in the United States will get a $3 monthly statement credit when they use their Mastercard World Elite card to pay for their Peacock Premium monthly subscription OR a $5 monthly statement credit when they use their Mastercard World Elite card to pay for their Peacock Premium Plus monthly subscription. Statement credit will be shown automatically in your next billing statement – no opt-in required.
What are the benefit dates?: October 1, 2023 – March 31, 2025, subject to early termination
What can I watch with Peacock Premium or Premium Plus?: With Peacock Premium, you can watch:
New movies straight from theaters—plus hundreds of movies from major Hollywood studios such as Universal, DreamWorks Animation, and Focus Features.
Thousands of hours of hit TV shows, including highly anticipated Peacock Originals and current hits from NBC & Bravo.
Peacock Channels playing your favorite movies, shows, and clips 24/7. Scroll less and stream more with NBC Sports on Peacock, SNL Vault, Fallon Tonight, TODAY All Day, and True Crime.
Live sports, including MLB Sunday Leadoff, Sunday Night Football and Premier League
Kids’ movies and shows, including Where’s Waldo? and Curious George.
Hit Spanish-language TV shows and news from Telemundo.
With Peacock Premium Plus, you can watch all the above and:
Watch Peacock without ads*
Download select shows and movies to watch offline on your mobile device and
Access to your local NBC channel LIVE, 24/7.
*Please note: due to streaming rights, a small amount of programming will still contain ads (Peacock channels, events and sports, and a limited number of shows and movies).
What if I already have a Peacock account?: If you already have a Peacock account:
To obtain the $3 statement credit for Peacock Premium, if you are not currently subscribed to Peacock Premium (and you otherwise meet the eligibility criteria), sign into your account and subscribe to Peacock Premium using your Mastercard World Elite card as the payment method on your account.
To obtain the $5 statement credit for Peacock Premium Plus,
If you are not currently subscribed to Peacock Premium or Premium Plus (and you otherwise meet the eligibility criteria), sign into your account and subscribe to Peacock Premium Plus using your Mastercard World Elite card as the payment method on your account.
If you are currently subscribed to Peacock Premium, you can upgrade your plan to Peacock Premium Plus using your Mastercard World Elite card as the payment method on your account.
Do I need to provide payment information?: Yes, you will need to pay your monthly subscription using a valid Mastercard World Elite credit card to receive this benefit. You may cancel your subscription at any time. Cancellation instructions can be found at PeacockTV.com/cancellation.
Do I need to pay for my Peacock subscription with my Mastercard World Elite card?: Yes, you need to pay for your Peacock subscription with your Mastercard World Elite consumer credit card in order to receive a statement credit.
How can I tell if I have a World Elite Mastercard?: You can identify your Mastercard World Elite card by the holographic brand mark on the back of your card. Additionally, you can call the customer service number on the back of your card to obtain confirmation. You can also confirm with your financial institution.
How do I know if I got my statement credit?: You should see your statement credit reflected in your next Mastercard billing statement. The credit will appear in your statement as a refund line item in the first 60 days from when your Peacock subscription was made.
What do I do if I need more help?: Please contact Peacock’s support team at https://peacocktv.com/help 7 days a week, 9AM – 1AM ET
I have a question about redeeming my Peacock subscription.: Please visit: https://peacocktv.com/mastercard for additional tips and FAQ.
Is my Peacock subscription refundable?: Peacock subscription is non-refundable. If you cancel your subscription, you will continue to receive access to Peacock Premium through the end of your current billing cycle.

2) Mastercard World

What is the benefit?: Eligible Mastercard World cardholders in the United States will get a $3 monthly statement credit when they use their Mastercard World card to pay for their Peacock Premium monthly subscription. Statement credit will be shown automatically in your next billing statement – no opt-in required.
What are the benefit dates?: October 1, 2023 – March 31, 2025, subject to early termination
Am I eligible for this benefit?: To redeem this benefit you must:
Provide Peacock with a valid Mastercard World card as your payment method;
Be 18 years of age or older;
Reside in the United States;
Not be a current Peacock Premium or Premium Plus subscriber.
What can I watch with Peacock Premium?: New movies straight from theaters—plus hundreds of movies from major Hollywood studios such as Universal, DreamWorks Animation, and Focus Features.
Thousands of hours of hit TV shows, including highly anticipated Peacock Originals and current hits from NBC & Bravo.
Peacock Channels playing your favorite movies, shows, and clips 24/7. Scroll less and stream more with NBC Sports on Peacock, SNL Vault, Fallon Tonight, TODAY All Day, and True Crime.
Live sports, including MLB Sunday Leadoff, Sunday Night Football and Premier League
Kids’ movies and shows, including Where’s Waldo? and Curious George.
Hit Spanish-language TV shows and news from Telemundo.
What if I already have a Peacock account?: If you already have a Peacock account but are not a current Peacock Premium or Premium Plus monthly subscriber, and you otherwise meet the eligibility criteria, sign into your account and subscribe to Peacock Premium monthly subscription and use your Mastercard World card as the payment method on your account.
Do I need to provide payment information?: Yes, you will need to pay your monthly subscription using a valid Mastercard World consumer credit card to receive this benefit. You may cancel your subscription at any time. Cancellation instructions can be found at PeacockTV.com/cancellation.
Do I need to pay for my Peacock Premium subscription with my Mastercard World card?: Yes, you need to pay for your Peacock Premium subscription with your Mastercard World card in order to receive a statement credit.
How can I tell if I have a World Mastercard?: You can identify your Mastercard World card by the holographic brand mark on the back of your card. Additionally, you can call the customer service number on the back of your card to obtain confirmation. You can also confirm with your financial institution.
How do I know if I got my statement credit?: You should see your statement credit reflected in your next Mastercard billing statement. The credit will appear in your statement as a refund line item in the first 60 days from when your Peacock subscription was made.
What do I do if I need more help?: Please contact Peacock’s support team at https://peacocktv.com/help 7 days a week, 9AM – 1AM ET
I have a question about redeeming my Peacock subscription.: Please visit: https://peacocktv.com/mastercard for additional tips and FAQ.
Is my Peacock subscription refundable?: Peacock subscription is non-refundable. If you cancel your subscription, you will continue to receive access to Peacock Premium through the end of your current billing cycle.