Help Center

Audio Description


Peacock does offer audio description on certain content on all supported devices. Show episodes or movies that are available with audio description will have an ‘Audio Description’ icon in the informational section. 

How to turn on audio descriptions for Signed In users

On Mobile/Tablet Devices

  1. Open the Peacock app
  2. Select the show episode or movie with audio description
  3. Select ‘Audio & Subtitle’ option from player menu 
  4. Select the ‘English (AD)’ option


On Web

  1. Open the Peacock app in a web browser 
  2. Select the show episode or movie with audio description
  3. Select Language setting (‘Audio & Subtitle’) option from player menu 
  4. Select the ‘English (AD)’ option


On Cable Provider Set Top Boxes

  1. Open the Peacock app on TV device
  2. Select the show episode or movie with audio description
  3. Select Audio & Subtitle option from player menu
  4. Select the ‘English (AD)’ option


On Connected TVs, Game Consoles and Streaming Devices

  1. Open the Peacock app on connected TV, game consoles and streaming devices
  2. Select the show episode or movie with audio description
  3. Select Audio & Subtitle option from player menu
  4. Select the ‘English (AD)’ option

 

Unsupported Devices for Audio Description Feature

Please note that some older devices are no longer compatible with the Audio Description feature on the Peacock app. If you are using one of the devices listed below, you may not be able to access this feature:

List of Deprecated Devices:

  • Arris XG1v1 (CommScope) (MX011AN) - RDK 5.0 Series
  • Samsung XG2v2 (SX022AN) - RDK 5.0 Series
  • Pace Xi3v2 (CommScope) (PX032AN) - RDK 5.0 Series
  • Cisco G8 (Technicolor) (CSO11AN)
  • Arris XG1V1 RM (CommScope) (AX11RANx) -RDK 5.0 Series

We recommend upgrading to a compatible device for full access to Peacock’s accessibility features. For more details, visit our device and platform that are supported by Peacock page.


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